Privacybeleid

Rocware (referred to as "we," "our," or "us") respects your privacy in high esteem and is firmly committed to safeguarding the personal information we gather. This Privacy Statement describes the types of information we collect from and about you, how we use and share this information, and your rights under the General Data Protection Regulation (GDPR) and other applicable data protection legislation.

1. Information We Collect

We collect and process your personal data in various ways to support our business activities. The types of information we collect include:

· Personal Identification Information: Such as your name, email address, company name, job title, phone number, and any other contact details you provide.

· Technical Information: Data collected through our website, including your IP address, browser type, operating system, device information, and similar online identifiers.

· Usage Data: Details regarding your interactions with our website, products, and services, including browsing history, session times, and user behavior.

2. How We Use Your Data

We process your personal data for the following purposes:

· Service Delivery and Support: To provide and support our products and services, process transactions, and respond to your inquiries.

· Product Improvement and Customization: To analyze usage patterns, improve our offerings, and customize your experience.

· Communications: To provide updates about our products, services, and events, subject to your communication preferences.

· Legal Compliance and Obligations: To comply with applicable laws, regulations, and legal processes, and to enforce our agreements.

3. Data Sharing and Disclosure

We do not sell or lease your personal data. We may share or disclose your data with trusted third parties as follows:

· Service Providers and Business Partners: We may share your data with third-party service providers who assist us in providing services, such as IT and support services. These partners are contractually obligated to protect your data and process it only according to our instructions.

· Compliance and Legal Requirements: We may disclose your information if required by law, court order, or other legal processes, or to protect the rights, property, or safety of Rocware, our users, or the public.

· With Your Consent: We may share your data after obtaining your explicit consent.

4. Data Security and Retention

We implement strict security measures in accordance with applicable laws and regulations, as well as this Privacy Policy, to protect your personal data from unauthorized access, misuse, or disclosure. We retain personal data for as long as necessary to fulfill the purposes outlined in this statement unless a longer retention period is required or permitted by law.

5. Your Data Protection Rights

Under the GDPR, you have certain rights regarding your personal data. Subject to applicable legal conditions, you have the right to:

· Access Your Data: Request access to the personal data we hold about you.

· Rectify Your Data: Request correction of inaccurate or incomplete personal data.

· Erase Your Data: Request deletion of your data, subject to certain exceptions.

· Restrict Processing: Request the limitation of our use of your data.

· Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

· Object to Processing: Object to the processing of your personal data under certain circumstances.

To exercise these rights, please contact us using the details provided below.

Email: support@rocware.com

6. Processing of Information Related to Minors
We do not collect personal information from individuals under the age of 18 (or the age defined by local laws) for any purpose. If we become aware that we have collected personal information from a minor without prior verifiable consent from a parent or guardian, we will take steps to delete the information as soon as possible. If you believe that we have collected personal information from a minor without verifiable parental/guardian consent, or if you are a parent or guardian and wish to withdraw your consent, please contact us via the following:

Email: support@rocware.com

7. Use of Cookies and Similar Technologies

We may use cookies, web beacons, and other tracking technologies on our website to analyze trends, manage the site, track users’ movements, and gather demographic information. You can manage your cookie preferences in your browser settings, but disabling cookies may impact your user experience.

8. International Data Transfers

As a global company, we may process your personal data in countries outside the European Economic Area (EEA) that may not have the same level of data protection laws as your home country. In such cases, we implement safeguards such as standard contractual clauses to protect your data.

9. Changes to this Privacy Statement

We may periodically update this Privacy Statement to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you by posting a prominent notice on our website or as otherwise required by law.

10. Contact Information

If you have any questions about this Privacy Statement or wish to exercise your data protection rights, please contact us at:

Email: support@rocware.com

We are committed to protecting your privacy and look forward to maintaining transparent and open communication with you.